Answers, before you ask.

Yes. If you can add a little code to your site, it runs there: Webflow, WordPress, Framer, Shopify, or your own code. Each project shows its own install steps.

Add ?rms to the address of any page on your site and the review bar appears. Send that link, or your project’s share link, to whoever gives the feedback.

Yes, as many as you need. Your account comes with one, and New workspace in the switcher adds another. Each has its own projects, people and plan.

The Free plan is the trial: no card, no time limit. One project, 100 comments and 2 clients.

They follow. Each pin remembers its element by more than its position. If the element is gone, the pin moves to the nearest parent and is marked approximate. It never lands confidently on the wrong thing.

The exact element, a screenshot, the page address, and the browser, OS and screen size. On paid plans, console and network activity too, for your team only.

Yes. On a computer the bar previews desktop, tablet and mobile widths. On a phone the bar works too, and the comment box opens full screen.

Yes, as its own project. The script runs only on the domain a project was created for, with or without www.

No. Set the share link to Commenter and they comment with just a name and an email. Clients you invite by email sign in once.

No. A share link opens one project, and a client you add only sees the projects you give them.

The comments and their screenshots, and the board. Not your team’s internals: browser details, console logs, export and the member list stay with your team.

Only your team: the owner, admins and members. Clients and link guests never use a seat, on any plan.

No, and your client never does. Install it if you want screenshots without the browser asking to share your screen.

Chrome only lets an extension photograph a tab if it holds broad site access. It is optional, not granted at install, and the same switch takes it back.

Take the phone’s screenshot first, then open the comment and attach it with the Screenshot button.

Checkout, tax and invoices run through Paddle, our payment partner and Merchant of Record. Anything about your plan or a charge, write to us and a person sorts it out.

No. Prices are in US dollars, before tax; tax is added at checkout where it applies. In India you pay in rupees.

Yes. You keep your plan until the end of the period you paid for, then the workspace moves to Free. Nobody is removed and nothing is deleted.

Yes. Ask within 14 days of any payment, first purchase or renewal, and you get it back in full.

Nothing breaks. At 100 comments you are asked to upgrade before adding more, and everything already there stays readable.

Paddle retries and emails you. Nothing changes for 14 days, then the workspace is read-only until it is paid. Comments are never deleted.

No. No advertising, no third-party analytics, and nothing sold. Your comments are visible only to the people on the project.

Comments and accounts with Supabase, screenshots in Cloudflare R2. The full list of providers is in the Privacy Policy.

30 days on Free and a year on paid plans. Comments themselves are never deleted on a schedule.

Yes. Delete your account from the app, or write to us and we will do it for you.